One of the things I’ve noticed as a tech writer for the past five to seven years is that when the phone isn’t “right”, those on the Android side are a lot louder.
Take the Pixel 6, the first true “Google phone” that has been riddled with bugs for months. Some of these are quick fixes, but the list of issues Google has to fix leaves some Pixel fans with no choice but to jump to another OEM altogether.
I’ve also noticed that it’s not very common for Apple to release a new iPhone need The first day update was just for work. The iPhone 14 series has just been launched, and sure enough, as soon as you open your iPhone 14 Pro Max, you will be prompted to install iOS 16.0.1. Add to that the combination is the eSIM debacle as Apple decides to screw everyone in America by ditching the physical SIM altogether.
Flip the scene
Bizarre launch bugs and Apple’s slowness to become its own MVNO (unlikely, in fact) aren’t the only issues with the iPhone 14. Recently, it appears that the iPhone 14 Pro and Pro Max have some type of software and hardware flaw that causes the main 48MP camera to vibrate uncontrollably. At first, this was said to be limited to certain third-party apps like Snapchat and Instagram. But in one case, the iPhone 14 Pro’s camera couldn’t focus, even with the stock iOS camera app. (Apple has released iOS 16.0.2 to address this issue.)
But what would happen if Samsung took the same shenanigans? Not only was an eSIM-only phone released, but it also experienced the same negative reaction we’ve seen. I see still some users tweeting that they can’t keep using the carrier or MVNO they’ve been using for years. All because eSIM support isn’t as widely adopted as you might think.
Or imagine if Motorola or even Nothing released an overpriced new phone only to find the same problems as Apple’s latest iPhone. There will be plenty of editorial articles wondering “is this the end”, as well as memes and jokes about how Samsung will gain more market share while comparing these companies to LG.
Samsung knows this all too well, and was smart when it launched the $1,800 Galaxy Z Fold 3. Samsung initially didn’t offer out-of-the-box eSIM support on some carriers for the better part of a year. It’s a bit of an inconvenience that year if you’re going to use an eSIM exclusively, but that doesn’t matter because you can still rely on the physical SIM as a safety net.
Can Apple really pass?
As someone who keeps beating the “ecosystem” drum, this might help explain why we don’t hear much about these issues. No, this is not a “you hold the wrong” argument. That’s because if something goes wrong with your iPhone, the Apple Store can handle diagnosing and replacing the problem. No Apple Store nearby? Best Buy is also a partner in the Apple Authorized Repair Program, and chances are, there’s one near you.
On the Android side, it’s far different. There are very few Samsung brick-and-mortar stores. There are only two physical Google store locations. Instead, these companies force you to rely on their own support, which is inherently complicated, or you can hope to have an authorized repair shop nearby, such as UBreakiFix.But you probably don’t even know you have that choice, I’m not talking to you you Specifically, it’s more about talking to the public.
Yes, I do think Apple is going by releasing a new phone with a software flaw and maybe a hardware flaw. From a software standpoint alone, it’s also absolutely ridiculous that one of the richest companies in the world can’t seem to deliver on its promises. It’s a nod to the delayed release of iPadOS 16, because Stage Manager is a mess that shouldn’t have been announced, and probably won’t be released until next year, if that’s the case.
Anger or onlookers?
My byline may be from Android Central, but if you take one thing away from me, it’s that I’m more of a watchman than ever. I’m definitely still leaning in Apple’s direction, simply because of the ecosystem. It’s not a camera or iMessage lock. It’s just a tool I use to make a living that better suits my needs on iOS and macOS.
Android and iOS serve different roles and different purposes, but are still smartphones that do (mostly) the same thing. Using the best Android phone allows me to do things I don’t want my iPhone to do. Having a phone with a foldable screen still baffles me, allowing me to carry a portable emulation station with me wherever I go. If something happens, I need to help our excellent news team, but I’m not at my desk and I can turn on my phone and get to work.
It’s a little surprising indeed to see the overall response to the growing problems with the iPhone 14 series of phones. I haven’t experienced any of the problems others have, but that doesn’t change my position.
Apple is screwing up its reputation, and it’s only a matter of time before we may finally see Tim Cook announce an impromptu press conference to tell everyone their phones are being used wrong. This probably won’t really happen, as this will be a press release that’s been published in Apple Newsroom after more than 100 edits.
The bottom line is this: If the Pixel 6 is a no-brainer for much of its first year after release, why does the iPhone 14 rage feel more like a dull rumbling than a full-blown crusade? who knows.